F.A.Q

Shipping information

What Shipping Methods Are Available?

There are different shipping options available depending on where the item is being shipped. International shipping to most European countries is done by courier or postal service. Shipping outside Europe is done by postal service only. The item is shipped by courier to the address specified by the buyer. Shipping is done by postal service to the local post office at the specified address.

Do You Ship Internationally?

We ship worldwide and shipping is free on purchases over $150.

How Long Will It Take To Get My Package?

Express deliveries within Europe usually take 15-30 working days after your order has been placed and payment has been received. Postal services within Europe usually take 15-30 working days after your order has been placed and payment has been received. Deliveries outside Europe may take up to 25 working days, depending on the delivery location. These delivery times are guidelines only and may be delayed by couriers or other suppliers or during peak periods.

Orders and returns

What Payment Methods Are Accepted?

We accept any possible supported methods such as Visa, MasterCard, American Express, etc. You can also pay online through your PayPal account. Due to the particularity of the product, our payment method is relatively limited, for which we apologize!

Why is my Debit/Credit card payment not going through?

All credit/debit cards are subject to verification and authorization by the card issuer. Sometimes, your payment card issuer may refuse to authorize a payment for security or other reasons. In this case, you should contact your card issuer for more information.

What Do You Do With My Information?

We use your information to fulfill your order accurately and quickly and to improve your shopping experience. We respect your privacy and will never share this information with anyone except in relation to your order. If you would like to learn more, please review our Privacy Policy.

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FREQUENTLY ASKED QUESTIONS

If the product you want is not available on this website, you can also contact us and we will help you find the product you need and put it on the store in time.